The problem-solving gets more challenging and overwhelming in complex issues with several actors and a large amount of information from different sources, a new norm in the digital and big data era. People, groups and organizations sometimes make decisions and provide solutions far from real-world issues. Our brains are designed to make quick decisions, and sometimes we miss out on what’s really going on.
This course is designed to show how to use data, information and knowledge systemically to make better decisions. Effective problem solving is a core capability of a successful business professional, and leaders and team members need to demonstrate problem-solving confidence and capacity in their personal and professional careers.
Evidence-based Problem Solving introduces you to the fundamentals of a deliberate and structured approach to problem-solving and balancing analysis and judgment to avoid the common pitfalls of problem-solving in organizations. The importance and power of evidence, and familiarity with the different sources of evidence, are critical for identifying, solving, and communicating a problem. This course covers how to define problems, how to source relevant data, process, present and critically evaluate data to become the foundations of responsible decisions, the role of biases and the importance of communication and evaluation.
You will learn to
- Understand the basics of evidence-based problem solving
- Characterize the fundamental aspects of evidence and desired features
- Recognize how the discipline of evidence-based problem solving could benefit your organization
- Use tools to embed evidence-based practice into your problem-solving activities
No prior knowledge is assumed.
Duration: 1 Day
Delivery Mode: On-campus and remote. You choose how you would like to attend.