Workforce Analytics

Contact information

For further information or to request a quotation, please contact the Professional Education Courses Unit on:

Enquiries Phone: 02 5114 5573

Enquiries Email:

In-house delivery

UNSW Canberra Professional Education Courses may be available for in-house delivery at your organisation's premises. In-house courses allow maximum attendance without the additional travel costs. Courses can be developed to suit the specific staff development and training needs of your organisation. Recommended for groups of 10 or more.

The volume and availability of workforce data is increasing. With this, HR professionals need the data literacy skills to analyse the data, and interpret and present the results to support evidence-based decision making. This one day course will provide participants with the skills to undertake workforce analysis, present information visually, and communicate the results to support decision making.

Participants will learn key statistical terms, how to use a variety of workforce metrics to measure workforce outcomes and performance, how to recognise different types of biases in analysis, how to present information visually, and how to effectively communicate a message. Participants will learn how to use Microsoft Excel functions such as filters, pivot tables, the Data Analysis Toolpack, and charts to analyse and present workforce information.

The skills that are developed in this course will also assist HR professionals who have the responsibility for developing or reviewing workforce plans. As such, some will find this course a useful lead-in to the one-day Workforce Planning short course.


“[The best features of this course were the] explanations of statistical/analysis terms.  Great examples of both successful and unsuccessful ways of communicating the HR metrics.  [The] presenter was easy to understand and explained things well.  Made me think about my agencies way of doing things and how we could improve.” Anonymous 11/11/2019

“[The best features of this course were the] facilitator’s knowledge and ability to move with the requirements of participants (some of which were well versed and others like myself were novices).  The slide presentation built well through the topic and will be a great ready reckoner for me.  Though I was concerned about the exercises (the coaching was good) I did find them useful“ Anonymous 11/11/2019 



Dr Paul Robards

Dr Paul Robards

Dr Paul Robards has almost 20 years of experience in strategic level workforce planning. He has a Masters of Science in Management (Manpower Systems Analysis) and a PhD in Information Science. He was appointed as a Member of the Order of Australia for his contributions in the field of workforce modelling, forecasting and analysis.


Course Information

The purpose of data analytics
Basic statistical concepts and terminology
Workforce metrics
Data visualisation
Understanding biases
Working with Microsoft Excel (filters, pivot tables, Data Analysis tool pack, charts)
Communicating the analysis and making the message stick

Courses will be held subject to sufficient registrations. UNSW Canberra reserves the right to cancel a course up to five working days prior to commencement of the course. If a course is cancelled, you will have the opportunity to transfer your registration or be issued a full refund. If registrant cancels within 10 days of course commencement, a 50% registration fee will apply. UNSW Canberra is a registered ACT provider under ESOS Act 2000-CRICOS provider Code 00098G.