Stakeholder management course

Effective stakeholder management is critical to building coalitions, achieving outcomes and ensuring the success of your work. Genuine stakeholder involvement will provide expertise, reduce risks, ensure project success (increase probability), get project acceptance and increase trust making.

This stakeholder management course delivers the principles of effective stakeholder management in everyday working situations. We will consider a wide range of stakeholders and examine stakeholders from a variety of perspectives, including power and interest dimensions, and in so doing, develop techniques for effective engagement with your stakeholders.

You will learn to

Recognize and classify the different types of stakeholders in your problem situation
Identify strategies to manage different stakeholder types
Consider the practical constraints of time and resources
Develop communication strategies to engage stakeholders
Practice methods and tools to develop your stakeholder management plan

No prior knowledge is assumed.

Duration: 1 Day

Delivery Mode: On-campus and remote. You choose how you would like to attend.

What you will receive

UNSW Canberra certificate of completion/attendance
Masters credit: UNSW Canberra allows students who have successfully completed a minimum of 12 days of approved professional education courses to use those courses as credit in eligible postgraduate programs.

Who should attend

The stakeholder management course is for any member or leader in Defence, Industry and Government groups. The content in this course can be applied to a range of problem-solving situations from team management, and public services decisions to the defence and industry sectors.

Presenter Information

Fateme Zare, Associate Fellow of the Higher Education Academy (AFHEA) Research Associate

Fateme Zare, Associate Fellow of the Higher Education Academy (AFHEA)
Research Associate

Fateme Zare is a researcher at the University of New South Wales Canberra and an Associate Fellow of the Higher Education Academy (AFHEA). Fateme has more than 10 years of research, teaching and practical experience in model-based decision support processes using Systems Thinking and critical thinking with a focus on the integration of human–natural systems modelling. She has substantial experience in participatory, transdisciplinary and complex research. She has studied the integration of different aspects of problem-solving and modelling. One aspect of her research focuses on using different methodology and techniques to develop a comprehensive problem definition in integrated, interconnected, and complex human-natural systems. Social aspects of the decision-making and human aspect of the process are critical to the structure and evaluate decision support processes and enhance complex systems' robustness.

Course Information

Course Outline

The different types of stakeholders in a problem situation
Strategies to manage different stakeholder types
Practical constraints of time and resources
Communication strategies to engage stakeholders
Practice methods and tools to develop your stakeholder management plan

Cancellation policy

Courses will be held subject to sufficient registrations. UNSW Canberra reserves the right to cancel a course up to five working days prior to commencement of the course. If a course is cancelled, you will have the opportunity to transfer your registration or be issued a full refund. If registrant cancels within 10 days of course commencement, a 50% registration fee will apply. UNSW Canberra is a registered ACT provider under ESOS Act 2000-CRICOS provider Code 00098G.